FDR works with a variety of companies to acquire outstanding accounts. Ownership of the accounts and original rights and terms of the agreement are transferred to Financial Debt Recovery and the outstanding balance and all interest accrued is due in full to Financial Debt Recovery.

FDR does not charge any additional interest or fees. However we will charge any fees or interest as per the original creditor agreement.

Yes, FDR reports to the credit bureau. However, there options available to avoid lowering your credit score. Call into (905) 771-6000 and speak with one of our credit experts to discuss your options.

Your credit report is a summary of your credit and payment history. Lenders send information about your accounts to the credit bureaus, also known as credit reporting agencies. Your credit score is calculated based on the accounts on the report and their payment history. A high credit score indicates that an individual regularly pays back any loans or other sources of credit.

Financial institutions look at your credit report and credit score to decide if they will lend you money. They also use them to determine how much interest they will charge you to borrow money.

If you have no credit history or a poor credit history, it could be harder for you to get a credit card, loan or mortgage. It could even affect your ability to rent a house or apartment and get hired for a job.

Avoiding your debts will not make them disappear and can have a major impact on you. Fees and interest continue to be accrued on outstanding accounts, the debt will only grow with time. 

If we are unable to reach you and you are not making an active attempt to resolve your debt, other courses of action may be considered. This may include assessment of potential legal action and can lead to wage garnishing, reposition of applicable assets or a lean on your property.

If your account is being managed by a third-party please notify FDR right away. To discuss your account with us please call in to (905) 771-6000 or contact us via our web-chat below. 

Making payments with FDR is a quick and simple process, we have several payment methods available. Call into (905) 771-6000 to arrange one of our many payment options.

Our expert credit consultants would be happy to discuss your account with you and whether there are any settlement options available. To discuss a potential settlement please call in to (905) 771-6000.

FDR understands that full payment is not always a possibility. We have a variety of flexible payment plan available. Call in to (905) 771-6000 and speak with a representative to determine what is the best payment plan for you.

There are a wide range of loan sources you may not be aware of. Call in to (905) 771-6000 and speak with one of our credit specialists to explore loan opportunities designed to consolidate or repay your debt.

In order to ensure that we do not disclose your personal information to a third party we use the information you provide to confirm your identity by verifying that it matches our records.

If the account has been settled in full or paid in full, email FDRletters@fdr.on.ca and we will draft a letter stating your account has been satisfied. Please include your full name and account number.

If you suspect that the outstanding balance we have on record is incorrect please call into (905) 771-6000 or message us on our web-chat service, you will be required to provide proof the account has been paid. Please have a receipt, bank statement or other proof of payment ready. 

Failing to resolve account disputes can affect your credit rating, future borrowing potential and may result in further phone calls and/or legal action, it is important you deal with any disputes promptly.

FDR is happy to answer any questions you may have. To discuss your account with us, please call in to (905) 771-6000 or send us a message through our online portal.